AuraDB

Subject: Inquiry regarding 401 Unauthorized error in Neo4j TypeScript Driver Dear Neo4j Aura Support Team, I am writing to seek assistance with a connection issue I am encountering with my Neo4j Aura instance. Issue Description: I am consistently receiving a 401 Unauthorized error when attempting to connect to my Aura database using the official neo4j-driver (TypeScript/Node.js). Observed Behavior: Web Console: I can successfully log in and verify my database status using my credentials (URI, Username, and Password) through the Aura web console without any issues. Driver Connection: However, when I use the exact same credentials in my code, the connection fails with a 401 error during driver initialization or server info retrieval. My Connection Setup: typescript const uri = process.env.NEO4J_URI; // e.g., neo4j+s:// xxxx.databases.neo4j.io const user = process.env.NEO4J_USERNAME; // e.g., 'neo4j' const password = process.env.NEO4J_PASSWORD; const driver = neo4j.driver(uri, neo4j.auth.basic(user, password)); Troubleshooting Done: Confirmed that the URI, username, and password do not have any leading or trailing whitespaces. Verified that the credentials work perfectly on the Aura web portal. Ensured the URI uses the neo4j+s protocol required for Aura. Could you please provide feedback on whether this could be an issue with the Aura instance's internal state, account permissions, or if there is a specific configuration for the TypeScript driver that I might be missing? I look forward to your guidance. Best regards, TACO

Getting frquent error while looking up Entities, we are using connection as: url="neo4j+s:// xxxx.databases.neo4j.io " Application is springboot app. Error: SystemFailureException: Error occurred while looking up Entities by given key[ExceptionWhileDataFetching{path=[lookupEntitiesByKey], exception=org.neo4j.driver.exceptions.SessionExpiredException: Server at p-mt-xxx-14-0032.production-orch-0703.neo4j.io:7687 is no longer available, locations=[SourceLocation{line=1, column=127}]}] at xx.xx.xx.data .graphql.client.GraphQLHelper.handleErrors( GraphQLHelper.java:434 )

My AuraDB instance is running, and the Neo4j data is present. I verified this in two ways: From my application backend, /debug/neo4j-status returns: connected = true nodes = 103 relationships = 150 In Aura Query, after switching to my user database: :use b1aa5e97 MATCH (n) RETURN count(n) MATCH ()-[r]->() RETURN count(r) These return the expected non-zero counts. However, on the Aura Instances overview card, the same instance still shows: Nodes: 0 Relationships: 0 So the database is populated, but the Aura console overview metrics appear stale or incorrect. Instance ID: b1aa5e97 Status: Running Please check why the Instances overview does not reflect the actual graph counts shown by Query.

I'm being forced into the Professional Tier, which I don't need. I have no way to work on the DB Free version.

As the subject line suggests, neither Node nor Relationships have changed labels. It's the same if you use Style. So what does the default Caption load... strange I want them to distribute release notes about when and what kind of updates were made. What was normal until a while ago is no longer possible. So I thought it was my fault, but since someone just submitted the same problem as a bug report, I knew it wasn't my fault. Up to this point, I've spent hours searching for the cause. I want the official announcement of the problem to be made early and properly

Summary Since the last update to the AuraDB Console, the Caption selection in the Query/Explore visualization has stopped working. The UI still shows a list of possible captions (such as Name, NodeID, Relation Type), but the graphics completely ignores this choice and always shows the same property regardless of the caption selected. surrounding Neo4j AuraDB Console (preview) Query Tool → Graph View Browser: Edge (but problem is browser‑independent) Steps to reproduce Run a simple query, for example: cypher MATCH (n:category) RETURN and ABS nodes Open the Customize Style sidebar. Choose a different caption, such as Name instead of Relation Type. Observe the Graph view. Current behavior The Graph view will continue to show the same property (e.g., relationshipType) regardless of which caption is selected in the UI. The caption setting has no effect on node labels. Alternative methods such as RETURN n AS node, n.Naam AS label, or projections (n {.*, name: n.Naam}) no longer work because: Aliases are ignored by the Graph view. Projections are no longer recognized as nodes, so the Graph tab disappears. Expected behavior The caption selection in the UI determines which property appears in the node dots. This was the case before the update and is consistent with documentation and Neo4j desktop/Bloom behavior. Impact The Caption feature is now effectively redundant and misleading. It is no longer possible to show a meaningful property (such as Name) in the visualization. This significantly limits the usability of the Query/Explore visualization. Conclusion This appears to be a clear regression in the AuradB preview UI: the caption setting is still offered but no longer works. Please confirm and/or repair.

Neo4j 4 on Aura will initially not have multi-database capability by design. Some context on that is covered here : https://aura.support.neo4j.com/hc/en-us/articles/360050961713 As we get ready to release multi-database in the future, this feature request aims to capture demand and ensure the customer needs are understood. Aura users have told us they would like to do 1 of the following things with Neo4j 4 in Aura specifically focussed on the use of the multi-database functionality. a) build a Graph backed SaaS or application by creating 1 large Aura instance and dividing it into X many smaller databases. This solves 2 needs for end users 1) it's cost effective, they can pay for 1 database but get X many within that. 2) ease of management when integrating with their application, because they perceive they won't have to manage X many small individual databases. b) continue my cloud centric development of a technical solution against Neo4j 4 on Aura, and be able to evaluate the feature, without any clear need for it right now. c) just want to learn about multi-database and how it works in Aura. Please upvote and comment on whether the need you are seeking to solve for with multi-database is a), b), c) or another need we've not heard yet. If users have an idea of how many database instances you are expecting to be able to create in one large database in their scenario on Aura, we'd love to hear that too.