andras.borosy@dsm-firmenich.com
I do not know why it happens.
andras.borosy@dsm-firmenich.com
It must be a connection error at neo4j: Connection to Instance Failed
Possible causes
The instance may be paused, offline, or non-existent.
Network or internet issues, or restricted access on connection port.
Typo or error in the connection URL.
How to fix
If using Aura DB, confirm the instance status is 'Running' on the Neo4j Aura Console
Ensure stable internet connectivity and port access (e.g. port 7687).
Review the connection URL, particularly the database ID.
Error details
ServiceUnavailable
Could not perform discovery. No routing servers available. Known routing table: RoutingTable[database=system, expirationTime=0, currentTime=1754384376639, routers=[], readers=[], writers=[]]