error notification when creating user
complete
raka@dintegrasi.com
hello, im get error notification when try creating user,
Exception while fetching data (/createDatabaseUser) : unable to execute statement: unable to consume results: Neo4jError: Neo.DatabaseError.General.UnknownError (Cannot invoke "org.neo4j.graphdb.QueryStatistics.containsSystemUpdates()" because "statistics" is null)
this error coming but the user is sucessfully created , any suggestion about this ? thanks later
regards
Chris Shelmerdine
Sorry to hear you're having problems. I've asked one of the team to reach out to you directly.
Chris Shelmerdine
complete
Fix available in NOM 1.11.0 which is now ready for download.
raka@dintegrasi.com
hi Chris Shelmerdine thanks for the update, why in new version cant start the server
Error: Could not find or load main class org.springframework.boot.loader.launch.JarLauncher
Caused by: java.lang.ClassNotFoundException: org.springframework.boot.loader.launch.JarLauncher
regards
Eve Bright
Hi raka@dintegrasi.com , it looks like there is an issue with the jar bundled in the latest release. We are working to identify the issue and will hopefully have a patch very soon.
Alexander Bouriakov
Hi raka@dintegrasi.com. could you please re-download the Ops Manager Server 1.11 from https://neo4j.com/deployment-center/#tools-tab? We've fixed an issue with the provided archive files, so that the server should come up now. Sorry for inconvenience and thanks for your feedback!
Chris Shelmerdine
in progress
Fix ready and will be included in next release of Ops Manager
Chris Shelmerdine
under review
Could you please provide Neo4j version of the Neo4j instance where the user is created and the version of Ops Manager?
raka@dintegrasi.com
Chris Shelmerdine my neo4j is 15.0, my ops manager is 1.10.2, the error is only showing in ops manager but the user is succesfuly created in neo4j database
Chris Shelmerdine
raka@dintegrasi.com thank you for the additional information. We will investigate further and let you know.
Alexander Bouriakov
Hi and thanks for your feedback! Could you please provide Neo4j version of the Neo4j instance where the user is created and the version of Ops Manager?
raka@dintegrasi.com
Alexander Bouriakov my neo4j is 15.0, my ops manager is 1.10.2
Sebastian Fabian
raka@dintegrasi.com Hi! We have identified a bug and are working on a fix which will be included in the next release of ops manager.
In the mean time, the error message has no impact on the functionality of the product, so it can simply be ignored. The user still gets created normally.